Our Service Guarantee
Good service is part of a good product. Maintenance on regular basis ensures the functioning of your refrigeration or air conditioning systems throughout the whole product life cycle..
Even if there should be a malfunction our service team will be standing by your side fast and unbureaucratically. Learn about our service.
Emergency Service 24/7
Good service is part of a good product. For customers a system malfunction would mean expensive damage on goods or production losses, we provide a 24/7 emergency hotline ( +49 (0) 7062 95040) beyond office hours.
15% of the electric energy produced per year in Germany is consumed by refrigeration and air conditioning systems. Many systems are extremely inefficient. We check your refrigeration system and make reasonable suggestions for an energetic optimization. Often small measures make a big difference, e.g. better ventilation of condensers, correct adjustment of expansion valves, checking and adjusting the operating conditions.
In case technical upgrading or adaptation is necessary we draw up an estimate of costs and a payback calculation, so you can assess yourself, when an investment pays off. Furthermore we give advice concerning current governmental incentives and support your application.
Maintenance and Service Contracts
Good service is part of a good product. Maintenance on regular basis ensures the functioning of your refrigeration or air conditioning systems throughout the whole product life cycle.
Further advantages of service contracts:
- - The leak detection check, demanded by European regulation 842/2006 concerning the reduction of fluorinated greenhouse gases, can be made in the course of maintenance.
- - Minor defects can be fixed before they lead to major consequences
- - Maintenance costs are predictable
- - The danger of expensive damages on goods and / or production losses are minimized
- - Low operating costs due to regular checking of settings
- - Discount on spare parts
We also provide maintenance and service for third party systems.
Please contact us for an offer.
Remote Supervision and Control
Munz remote supervision/remote control DataCool® contributes to a safe and smooth operation of your refrigerating system. DataCool® can be installed in all refrigerating systems equipped with the Munz Cooltouch® computer control. Through DataCool® your system can be monitored and controlled from every internet access worldwide via a password protected homepage.
If the operational parameters deviate from the set value, the system automatically sends an error/alarm message to a preset recipient (phone / sms / email) of your choice. Depending on the cause of the incident the malfunction can be fixed directly by changing the parameters of the system, or the system can be set to emergency mode until a service technician arrives.
Remounting | Changing | Renovating
If you hold a position of responsibility in a commercial or industrial company, you know: Everything changes constantly. Refrigeration and air conditioning systems can't escape this dynamic, too. Chillers must be moved, pipelines have to be laid, cold storage rooms need to be shifted or enlarged, electronic and control systems have to be changed
Munz provides support for this kind of measures and attends the whole process from planning to completion of your rebuilding. Please contact us directly. We would be pleased to make an offer after an inspection on site.